Privacy Policy
At orathimexis, we value your privacy and are committed to protecting your personal information. This comprehensive privacy policy explains how we collect, use, store, and safeguard your data when you interact with our financial analysis platform and services.
Information We Collect
We collect various types of information to provide and improve our financial analysis services. The information we gather falls into several categories, each serving specific purposes in delivering personalized financial insights and maintaining our platform's functionality.
Personal Information
- Name, email address, and contact information when you register for an account
- Professional information including job title, company, and industry sector
- Financial preferences and investment interests you specify
- Communication preferences and notification settings
Technical Information
- Device information including browser type, operating system, and IP address
- Usage patterns and interaction data with our platform features
- Login timestamps and session duration information
- Search queries and content preferences within our platform
How We Use Your Information
Your information helps us deliver tailored financial analysis and maintain a secure, efficient platform. We process your data for legitimate business purposes and always in accordance with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).
Primary Uses
- Providing personalized financial analysis and market insights
- Delivering educational content relevant to your interests and experience level
- Maintaining account security and preventing unauthorized access
- Improving our platform functionality and user experience
- Sending important updates about our services and platform changes
We never sell your personal information to third parties. Our data processing activities are designed to enhance your experience while respecting your privacy choices and maintaining transparency about our practices.
Information Sharing and Disclosure
We maintain strict controls over information sharing and only disclose your data in specific, limited circumstances. Our approach prioritizes your privacy while ensuring we can deliver comprehensive financial analysis services effectively.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These partners include cloud hosting services, email delivery systems, and analytics providers. All service providers are contractually bound to protect your information and can only use it for specified purposes related to our services.
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or regulatory authorities. This includes compliance with financial reporting requirements and cooperation with lawful investigations. We always review such requests carefully and disclose only the minimum information necessary.
Your Privacy Rights
Under Canadian privacy legislation, you have significant rights regarding your personal information. We've designed straightforward processes to help you exercise these rights and maintain control over your data.
Your Rights Include
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Withdrawal of consent for certain data processing activities
- Deletion of your account and associated personal data
- Information about our data collection and use practices
To exercise these rights, contact our privacy team using the information provided at the bottom of this policy. We respond to most requests within 30 days and provide clear explanations about any limitations or requirements that may apply to your specific request.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security approach combines technical safeguards, organizational policies, and regular security assessments to maintain robust protection.
Technical Safeguards
- Encryption of data in transit and at rest using industry-standard protocols
- Multi-factor authentication requirements for account access
- Regular security monitoring and threat detection systems
- Secure data centers with physical access controls and environmental protections
While we maintain strong security measures, we also encourage you to protect your account by using unique passwords, enabling two-factor authentication, and promptly reporting any suspicious activity.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods vary based on the type of information and its purpose, with regular reviews to ensure we're not holding data longer than needed.
Retention Periods
- Account information: Maintained while your account is active plus 7 years for regulatory compliance
- Usage data and analytics: Typically retained for 3 years to improve our services
- Communication records: Kept for 5 years to maintain service quality and resolve disputes
- Marketing preferences: Retained until you withdraw consent or close your account
When you close your account, we initiate deletion processes that remove your personal information within 90 days, except where longer retention is required by Canadian financial regulations or for legitimate legal purposes.
International Data Transfers
Some of our service providers operate outside Canada, which may involve transferring your information internationally. We ensure all such transfers comply with Canadian privacy laws and include appropriate safeguards to protect your information.
Transfer Protections
When we transfer data internationally, we use contractual protections, adequacy decisions, or other mechanisms approved by Canadian privacy authorities. We regularly review these arrangements to ensure they continue meeting privacy protection standards.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform, giving you time to review and understand any modifications.
Minor updates that don't materially affect your rights or our data handling practices may be made without individual notification, but we'll always update the "last modified" date at the top of this policy and maintain a record of changes.
Privacy Contact Information
For privacy-related questions, concerns, or requests, please contact us:
orathimexis Privacy Officer
7275 Disputed Rd, Windsor, ON N9A 6Z6, Canada
Phone: +1 (705) 985-1953
Email: privacy@orathimexis.com
We aim to respond to all privacy inquiries within 30 days and will work with you to address any concerns about our data handling practices.